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Certified Beer Server · Keeping and Serving Beer

Basic Troubleshooting

Syllabus Path

Basic troubleshooting starts with safe visible checks: keg temperature, coupler engagement, hose kinks or pinches, and FOB setting when present.

  1. I. Keeping and Serving Beer
  2. D. Draft systems
  3. 3. Basic troubleshooting

Exam Focus

  • Confirm the keg has been cold long enough.
  • Check coupler engagement.
  • Look for hose kinks or pinches.
  • Set the FOB for service when present.
  • Contact a draft-trained professional if problems continue.

What to know

Basic troubleshooting starts with safe visible checks: keg temperature, coupler engagement, hose kinks or pinches, and FOB setting when present.

How it applies

If the problem continues, contact a draft-trained professional or manager instead of changing gas pressure or disassembling unfamiliar equipment.

  • Confirm the keg has been cold long enough.
  • Check coupler engagement.
  • Look for hose kinks or pinches.
  • Set the FOB for service when present.
  • Contact a draft-trained professional if problems continue.

Why It Matters

  • A keg-to-faucet checklist finds common temperature, connection, gas, and glassware causes before beer is wasted.
  • Knowing when to stop and call a technician prevents unsafe pressure or chemical improvisation.

Practical Sensory Exercises

Basic Troubleshooting practice drill

Work a foamy-beer scenario in order: check glass cleanliness, keg temperature and settling, faucet position, obvious connections, and whether other lines are affected; state when you would escalate.

Key Terms

Troubleshooting
A stepwise check of likely causes before escalating a problem.
Kinked line
A pinched beer or gas hose that restricts flow.
Escalation
Handing a continuing issue to a manager or draft-trained professional.

References

4 available